We pride ourselves on providing you with the very best delivery service for your RCM Consignment.

We work closely with our logistics partners who will ensure your goods arrive safely and in good time.

For UK based, European & Rest of the World Consignments we use both Royal Mail and DHL Express.

Tracking information will be sent to you once your order has been processed, alternatively you can track the consignment using the following web addresses:

UK Shipping Guide

Service

Destination

Delivery Time

Consignment Weight

Trackable

Details

Royal Mail - 1st Class Post

UK

1-2 working days

Up to 2kg

No

 

Royal Mail - 1st Class Signed for

UK

1-2 working days

Up to 2kg

Yes

Provides proof of delivery

Royal Mail - Special Delivery

UK

Next working day before 1pm

Up to 2kg

Yes

Guaranteed Saturday delivery also available if required.

UK Courier - DHL

UK

Next working day before 5pm

Up to 70kg

Yes

Longer delivery times for Scottish Highlands & Islands, Isle of Man, Channel Isles & Scilly Isles

 

International Shipping Guide

Service

Destination

Delivery Time

Consignment Weight

Trackable

Details

Royal Mail - International Tracked & Signed for

International

5-15 working days

Up to 2kg

Yes

Proof of Delivery can be found on the Royal Mail website

DHL Express

International

1-6 working days

Up to 70kg

Yes

Proof of Delivery can be found on the DHL website


Proof of Delivery can be found on the DHL websiteFor confirmation of DHL international transit times please see https://www.dhlexpress.nl/sites/default/files/dhl_express_transit_times_2022.pdf

Custom Duties & VAT

  • The RCM website gives you product pricing including and excluding VAT.
  • If you are purchasing goods from within the UK you will be charged VAT at 20%.
  • If you are purchasing goods from outside the UK, you will not be charged VAT.
  • If purchasing from outside the UK, you will be charged duty and VAT on the goods you have purchased from RCM as it enters your country. It will be the responsibility of the purchaser to make sure these extra charges are paid on entry into the importing country.