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We pride ourselves on providing you with the very best delivery service for your RCM Consignment.

We work closely with our logistics partners who will ensure your goods arrive safely and in good time.

For UK based, European & Rest of the World Consignments we use both Royal Mail and DHL Express.

Royal Mail orders must be received by 12.30 noon (UK Time) for same day shipping.(*Subject to availability).

National & International courier orders must be received by 3pm (UK Time) for same day shipping.(*Subject to availability).

Tracking information will be sent to you once your order has been processed, alternatively you can track the consignment using the following web addresses:

• www.royalmail.com
• www.dhl.com

UK Shipping Guide

International Shipping Guide

Proof of Delivery can be found on the DHL websiteFor confirmation of DHL international transit times please see https://www.dhlexpress.nl/sites/default/files/dhl_express_transit_times_2022.pdf

Custom Duties & VAT

• The RCM website gives you product pricing including and excluding VAT.
• If you are purchasing goods from within the UK you will be charged VAT at 20%.
• If you are purchasing goods from outside the UK, you will not be charged VAT.
• If purchasing from outside the UK, you will be charged duty and VAT on the goods you have purchased from RCM as it enters your country. It will be the responsibility of the purchaser to make sure these extra charges are paid on entry into the importing country.